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Welcome to the Early Intervention Central Billing Office!


The purpose of this web site is to facilitate information sharing with Early Intervention providers, Early Intervention program participants and their parents or guardians, and Child and Family Connection agencies.

Much of the information provided is in response to the types and number of calls received by the EI-CBO and the Cornerstone Call Center related to the Early Intervention program. We encourage you to visit this web site before calling the help desk, as the information you need is most likely available in this site.



Updated on Early Intervention Monitoring
The Early Intervention (EI) Monitoring contract is currently in the procurement process.  The current contract ends Friday, February 27, 2015.  When a new contract is executed, EI will resume monitoring activities.  In the interim, beginning February 28, 2015, requests for information that are due to EI Monitoring should be forwarded to DHS - Bureau of Early Intervention, 823 E Monroe, Springfield, IL 62701, until normal activities are resumed. 

The Bureau will post a notice and update everyone when all work is complete on the contract negotiations. 

Family Fee Address Update - The Early Intervention Family Fee payment mailing address changed on December 1, 2014. Most Family Fee payments were forwarded to the new address, but some payments were returned to the sender by the Post Office.  If your payment was returned to you, please resend the payment to the address listed below as soon as possible.  If your payment was not returned to you but is not reflected in your most recent Family Fee Invoice, please contact the Early Intervention Central Billing Office at 1-800-634-8540.

"Get Covered Illinois"

Early Intervention Family Participation Fee Payments - Change of Address:

This is to inform all families who are eligible to participate in Early Intervention Family Participation Fees of a change of address for payments due to a vendor change for the processing of payments on Early Intervention Family Participation Fee Accounts. If you are a family who receives invoices for Early Intervention Family Participation Fees, the payment address will change effective December 1, 2014.  Detailed information is available by viewing the document below to see how this impacts your family and your responsibilities of any necessary updates to how you deliver your payments to Early Intervention for Family Participation Fees.   Thank you.

Memorandum regarding Change of Address for Early Intervention Family Participation Fee Payments

Important Notice Regarding New Nepotism Policy and Procedures

Important Notice Regarding ICD - 10 Implementation

Important Notice Regarding Early Intervention System Training for Interpreters for the Deaf

Important Notice Regarding New CMS-1500 Form 02/12: The new CMS-1500 form rev. 02/12 will be implemented in the QClaims system on April 6, 2014.
The CBO will accept both the old CMS-1500 and the new 1500 rev. 02/12 until further notice.

QClaims Launch Instructions for Windows

QClaims Launch Instructions for Mac

Important Notice Regarding New Speech Therapy Evaluation Code as of 01/21/14

To All Early Intervention Speech Therapy Evaluators/Billers of Early Intervention Speech Therapy Evaluations: Early Intervention would like to remind everyone that the announcement of the new codes to utilize for billing purposes for evaluations of speech are ONLY for dates of service beginning January 1, 2014.  All dates of service beginning with January 1, 2014 must be billed using the new codes. All dates of service prior to January 1, 2014 should use the 92506 code.  If you have claims to submit that contain dates of service both prior to and after January 1, 2014, you must be sure to use the correct coding based on the Date of Service.  Any claims submitted using the incorrect code(s) based on date of service will be rejected for correction. If you have any questions, please refer to the Important Notice Regarding New Speech Therapy Evaluation Code Memorandum.

Update to Provider Liaison Providers Effective 01/01/2014

Notice for Interpreters and Translators Regarding Discipline Descriptions
In effort to provide clarity on services being billed as well as to ensure non duplication in billing, the CBO is providing a list of 2 alpha character discipline descriptions to use when billing for interpretation or translation services.  The descriptions list on the EI-CBO website will be the only ones accepted by the Central Billing Office:
Alpha Code Discipline_Description_T1013 Interpretation
Alpha Code Discipline_Description_T1013_TL Translation
If you have any questions or discover there is not a description that matches the task you completed please contact the CBO Manager, Linda Mays @ 1-800-634-8540.

Billing Tips for Interpreters, Translators and Interpretres for the Deaf

Early Intervention Public Hearing Notice - Revisions to Early Intervention System of Payments and Fees

Important Notice Regarding Updated Requirements for Assistive Technology Request Submission

Notice of Proposed Amendments to Early Intervention Program Rules. The Illinois Department of Human Services, Bureau of Early Intervention, filed proposed amendments to the Early Intervention Program rules, 89 Ill. Adm. Code 500.  To see the proposed amendments, go to: and look for the May 17th Register, page 6417.   The public comment period lasts  45 days, beginning May 17, 2013.  The procedure for submitting public comments to the Department can be found in the Illinois Register on page 6418.

Memorandum for Family Outcomes Survey

FFY2014 - Annual State Grant Application

New for Transportation Providers - The CBO now offers electronic claim submission for transportation claims via Qclaims.  If you do not have a Qclaims account simply visit and view the initial sign up documentation. After signing up then review the Electronic Transportation Claim document for provider set up and claim submission procedures.   If you already have a Qclaims account, you will use your current log on information to access Qclaims. You then need to review the Electronic Transportation Claim document for provider set up and claim submission procedures. 


Early Intervention Provider Payment Updates Effective 03/24/15:

Early Intervention has officially secured funds to process the 02/11/15, 02/18/15, and 02/25/15 provider vouchers for payment. These payments should be showing on the Comptroller website within the next few business days.  As mentioned previously, the remainder of the fund balance will be used to pay 02/01/15 installment of the Early Intervention contract payments (Child and Family Connections Offices, Early Intervention Training, Early Intervention Clearinghouse, Early Intervention Provider Connections, Early Intervention Central Billing Office, etc.).   In addition, as you may be aware, the 02/04/15 provider voucher for payment was processed on 03/11/15, however, was not officially announced in a payment notice.

Early Intervention is continually working to secure additional revenues in order to process additional payments.  We are not always aware of when these funds may be released to the Early Intervention 502 Revolving Fund. We also must have the funds secured into the DHS accounting systems before payments can be made.  The balance on the IOC may vary from the DHS accounting system due to pending obligations. IOC is only the first step in the process. While we understand the impact any delay has on every aspect of the Early Intervention Services System, we are not able to change the way the state process works.  Early Intervention receives funding from multiple sources and every effort is made to reduce the impact of the lack of funds available from one source by utilizing every other source possible.  As funds become available, payments will be made. 

As always, thank you for your continued support and patience.

Billing Information Release Form (5/14) - CQuest is commited to protecting the privacy of the Protected Health Information (PHI) and complying with HIPAA Privacy Rules and Regulations. In doing so the Billing Information Release Form must be completed by the provider prior to releasing or disclosing of any PHI BIR Instructions.

Free Insurance Billing Services – The Early Intervention program provides free Insurance Billing Services for providers participating in the program. This Insurance Billing Service is specifically designed to bill primary insurance companies on behalf of the provider free of charge for new client referrals ONLY.  For the Free Insurance Billing Information please click here.

Early Intervention Service Description, Billing Codes and Rates effective 09/1/2009 - The following link Revised Provider Handbook to the document entitled "Early Intervention Service Descriptios, Billing Codes and Rates" is for your to use beginning 09/01/2009. Please review it thoroughly. Most of the information is not new. However, it has been clarified based upon 89 Illinois Administrative Code 500 and multiple information notices that have been released since the last version, which was March 2004. All Child and Family Connections (CFC) staff are required to know this document and function. Beginning September 1, 2009 all Providers and CFC staff (where applicable) will be monitored based upon the required policies, procedures and guidelines.

Electronic Billing- Qclaims is the Early Intervention Central Billing Office’s method of allowing EI providers to submit claims electronically to the Central Billing Office.  This software is free, easy to use and completely HIPAA compliant.  Additionally, it drastically cuts the time from claim submission to provider payment, creates a permanent record of your billing and submission dates, and reduces your cost of doing business in EI.  To get started simply visit  and view the initial sign up documentation.

So, log on and start sending Qclaims!

View setup documentation, then visit to start using this free software.