The purpose of this web site is to facilitate information sharing with Early Intervention providers, Early Intervention program participants and their parents or guardians, and Child and Family Connection agencies.

Much of the information provided is in response to the types and number of calls received by the EI-CBO and the Cornerstone Call Center related to the Early Intervention program. We encourage you to visit this web site before calling the help desk, as the information you need is most likely available in this site.

We hope you find this web site to be user friendly and helpful, and our customer service department welcomes any suggestions or feedback!

IMPORTANT NOTICES

IMPORTANT NPI INFORMATIONAL NOTICE FROM DHS – DHS has issued a provider informational notice that alerts Early Intervention providers that effective on and after March 1, 2008, all claims submitted to the CBO will be denied if the provider does not have an NPI number registered with HFS.  Please click here to read the memorandum in its entirety.

Requirements for Paper Claims - ALL PROVIDERS! Please visit the Provider page (under "Billing") to learn about the new requirements for paper claim submissions. This information is necessary for anyone submitting paper claims!

NPI Notifications - Please visit the "Billing" section of the Provider page to view NPI related information.

Offsite IFSP Development Time (3/19/07) - Please visit the "Billing" section of the Provider page to read a new informational notice released by DHS regarding offsite IFSP development time.

Rate Increase for Dispensing of Eyeglasses (3/12/07) - Please visit the "Billing" section of the Provider page for an informational notice released from DHS regarding a vision service rate increase for eyeglass dispensing.

Help Desk Support for Claims (03/2007) - Effective April 6, 2007, the CBO Help Desk will only be able to provide incoming callers support related to claims that have been processed completely through the CBO portion of the vouchering process and have been forwarded to the Department of Human Services for submission to the Illinois Office of the Comptroller. Please have the date you submitted your claim, child’s name, EI number and the date of service in question ready before calling to inquire on your payment status.

Solace Users - NPI Addition - Please visit the "Billing" section of the Provider page then click "SolAce NPI Provider Setup" to view the document on how to add your NPI number to the SolAce provider set up.

Announcing Qclaims - Qclaims is the Early Intervention Central Billing Office’s method of claims processing that allows EI providers to enter and then submit claims to the Central Billing Office electronically. The software to do this is free, easy to use, completely HIPAA compliant, and easily communicates directly with many practice management software programs. Simply visit the website, download the software, enter some provider and client information and start sending claims! Submitting claims for Qclaims processing simplifies the entire billing process because it:

• Drastically cuts the time from claim submission to provider payment
• Allows you to find out if the claims you have submitted will be paid usually within 24 hours of submission
• Creates a permanent record of your billing and submission dates
• Reduces your cost of doing business in EI!

So, log on and start sending Qclaims!

View setup documentation, then visit http://spiclaims01.eicbo.info/ to start using this free software. (For a quick reference guide to set up, go to the provider section and click on SolAce Reference Guides.)